A retail sales lead is a promoted sales employee who is responsible for making sure their department reaches sales quotas. Retail sales leads support the management and are in the position to be promoted if they succeed in performing their tasks to a high standard.
They recruit and train new sales team members, resolve customer complaints, assist in selling products, and create reports on sales results and processes. They manage inventory and see to it that the shelves are always stocked. They take care of necessary paperwork, motivate their team, and make sure customers are happy and keep coming back.
Sales leads make it to this position through relevant experience as sales representatives. They are good leaders and great communicators, manage their time well, and keep an organized mind as well as business space. They usually hold a BA or Associate's degree in Marketing or Sales, but you can do without. Anything is possible in sales.
There is more than meets the eye when it comes to being a retail sales lead. For example, did you know that they make an average of $16.3 an hour? That's $33,912 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.
There are certain skills that many retail sales leads have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and math skills.
If you're interested in becoming a retail sales lead, one of the first things to consider is how much education you need. We've determined that 41.9% of retail sales leads have a bachelor's degree. In terms of higher education levels, we found that 3.6% of retail sales leads have master's degrees. Even though some retail sales leads have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a retail sales lead. When we researched the most common majors for a retail sales lead, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on retail sales lead resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a retail sales lead. In fact, many retail sales lead jobs require experience in a role such as cashier. Meanwhile, many retail sales leads also have previous career experience in roles such as sales associate or customer service representative.