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A retail sales lead is a promoted sales employee who is responsible for making sure their department reaches sales quotas. Retail sales leads support the management and are in the position to be promoted if they succeed in performing their tasks to a high standard.

They recruit and train new sales team members, resolve customer complaints, assist in selling products, and create reports on sales results and processes. They manage inventory and see to it that the shelves are always stocked. They take care of necessary paperwork, motivate their team, and make sure customers are happy and keep coming back.

Sales leads make it to this position through relevant experience as sales representatives. They are good leaders and great communicators, manage their time well, and keep an organized mind as well as business space. They usually hold a BA or Associate's degree in Marketing or Sales, but you can do without. Anything is possible in sales.

There is more than meets the eye when it comes to being a retail sales lead. For example, did you know that they make an average of $16.3 an hour? That's $33,912 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.

What Does a Retail Sales Lead Do

There are certain skills that many retail sales leads have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, interpersonal skills and math skills.

Learn more about what a Retail Sales Lead does

How To Become a Retail Sales Lead

If you're interested in becoming a retail sales lead, one of the first things to consider is how much education you need. We've determined that 41.9% of retail sales leads have a bachelor's degree. In terms of higher education levels, we found that 3.6% of retail sales leads have master's degrees. Even though some retail sales leads have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a retail sales lead. When we researched the most common majors for a retail sales lead, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on retail sales lead resumes include associate degree degrees or diploma degrees.

You may find that experience in other jobs will help you become a retail sales lead. In fact, many retail sales lead jobs require experience in a role such as cashier. Meanwhile, many retail sales leads also have previous career experience in roles such as sales associate or customer service representative.

Retail Sales Lead Career Paths

Average Salary for a Retail Sales Lead

Retail Sales Leads in America make an average salary of $33,912 per year or $16 per hour. The top 10 percent makes over $45,000 per year, while the bottom 10 percent under $25,000 per year.
Average Retail Sales Lead Salary
$33,912 Yearly
$16.30 hourly
$25,000
10 %
$33,000
Median
$45,000
90 %

What Am I Worth?

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Retail Sales Lead Education

Retail Sales Lead Majors

27.9 %

Retail Sales Lead Degrees

Bachelors

41.9 %

High School Diploma

25.7 %

Associate

19.4 %

Top Colleges for Retail Sales Leads

1. SUNY College of Technology at Delhi

Delhi, NY • Private

In-State Tuition
$8,360
Enrollment
3,142

2. SUNY Farmingdale

Farmingdale, NY • Private

In-State Tuition
$8,306
Enrollment
9,394

3. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

4. University of Georgia

Athens, GA • Private

In-State Tuition
$11,830
Enrollment
29,474

5. Purdue University

West Lafayette, IN • Private

In-State Tuition
$9,992
Enrollment
33,495

6. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

7. Baylor University

Waco, TX • Private

In-State Tuition
$45,542
Enrollment
14,159

8. SUNY College of Technology at Alfred

Alfred, NY • Private

In-State Tuition
$8,570
Enrollment
3,721

9. Syracuse University

Syracuse, NY • Private

In-State Tuition
$51,853
Enrollment
14,759

10. Ball State University

Muncie, IN • Private

In-State Tuition
$9,896
Enrollment
15,529

Top Skills For a Retail Sales Lead

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.3% of retail sales leads listed customer service on their resume, but soft skills such as customer-service skills and interpersonal skills are important as well.

Choose From 10+ Customizable Retail Sales Lead Resume templates

Zippia allows you to choose from different easy-to-use Retail Sales Lead templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Retail Sales Lead resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Retail Sales Lead Demographics

Retail Sales Lead Gender Distribution

Female
Female
54%
Male
Male
46%

After extensive research and analysis, Zippia's data science team found that:

  • Among retail sales leads, 53.6% of them are women, while 46.4% are men.

  • The most common race/ethnicity among retail sales leads is White, which makes up 65.2% of all retail sales leads.

  • The most common foreign language among retail sales leads is Spanish at 66.9%.

Online Courses For Retail Sales Lead That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Pre-sales Skills: Prospecting, Lead Generation, Qualifying
udemy
4.4
(270)

Lead Generation and pre-sales skills: Learn lead generation, introducing yourself & qualifying your lead in 3 hours...

Sales Training: Practical Sales Techniques
udemy
4.6
(17,172)

Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!...

Sales Machine: The Sales Training B2B Master Course
udemy
4.5
(3,239)

Learn Sales Strategies & Sales Techniques to Sell ANYTHING for Entrepreneurs, Startup, B2B Sales, & Business Development...

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Best States For a Retail Sales Lead

Some places are better than others when it comes to starting a career as a retail sales lead. The best states for people in this position are New Jersey, Wisconsin, Washington, and Nebraska. Retail sales leads make the most in New Jersey with an average salary of $50,047. Whereas in Wisconsin and Washington, they would average $45,894 and $45,826, respectively. While retail sales leads would only make an average of $44,133 in Nebraska, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. New Jersey

Total Retail Sales Lead Jobs:
3,959
Highest 10% Earn:
$71,000
Location Quotient:
1.02 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. Wisconsin

Total Retail Sales Lead Jobs:
2,721
Highest 10% Earn:
$58,000
Location Quotient:
1 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Nevada

Total Retail Sales Lead Jobs:
1,079
Highest 10% Earn:
$59,000
Location Quotient:
1.05 Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
Full List Of Best States For Retail Sales Leads

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Top Retail Sales Lead Employers

Most Common Employers For Retail Sales Lead

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1AT&T$42,586$20.47224
2T-Mobile$40,132$19.29627
3Best Buy$34,112$16.40119
4Victoria's Secret$33,912$16.3077
5Kmart$33,770$16.2474
6JCPenney$33,631$16.17142
7AutoZone$33,457$16.0976
8Walmart$33,348$16.03236
9Nordstrom$33,117$15.92335
10Target$32,934$15.83127

Retail Sales Lead Videos