Best Jobs For Former Technical Support Specialists [2022]

It’s tough to be a technical support specialist nowadays, and more and more of them are losing confidence in their own profession.

While the amount of people majoring in courses preparing people for a job as a technical support specialist isn’t necessarily dropping, fewer and fewer people are applying to become technical support specialists in the first place and the workforce itself is looking grim.

With so many technical support specialists no longer sticking around, this begs the question:

What are they all doing now?

We were curious, so we looked through the resumes of former technical support specialists to see what kind of jobs they were moving into after leaving the field. There were thousands of answers, so we made the cutoff at the top 100 jobs.

But given that there are some very surprising and interesting items on this list, we’ve decided to highlight a few of those instead.

Best Jobs For Former TECHNICAL SUPPORT SPECIALISTS

Some of these items are admittedly more attractive than one another as far as actually working the job goes, but one way or another, you’ve got to admit they’re eye-catching.

The full list of those jobs can be found below.

Detailed Ranking of the Most Common Jobs of Former TECHNICAL SUPPORT SPECIALISTS

Rank	Job Title	%
1	Systems Administrator	3.49%
2	Help Desk Analyst	1.39%
3	Computer Technician	1.34%
4	Customer Service Representative	1.31%
5	Information Technology Specialist	1.28%
6	Network Administrator	1.17%
7	Information Systems Technician	1.07%
8	Network Technician	1.01%
9	Information Technology Technician	0.97%
10	Systems Engineer	0.97%
11	Desktop Support Technician	0.97%
12	Technical Support Technician	0.94%
13	Information Technology/support Technician	0.88%
14	Network Engineer	0.88%
15	Field Service Technician	0.83%
16	Information Technology Manager	0.8%
17	Help Desk Specialist	0.75%
18	Information Technology Consultant	0.73%
19	Business Analyst	0.73%
20	Systems Analyst	0.68%
21	Technical Support Engineer	0.67%
22	Information Technology Analyst	0.66%
23	Project Manager	0.59%
24	Desktop Support Analyst	0.57%
25	Service Desk Analyst	0.56%
26	Support Analyst	0.51%
27	Desktop Support Specialist	0.5%
28	Technician	0.5%
29	Support Specialist	0.48%
30	Consultant	0.47%
31	Team Leader	0.47%
32	Technical Support Representative	0.46%
33	Owner	0.41%
34	Information Technology Administrator	0.4%
35	Technical Analyst	0.39%
36	Analyst	0.37%
37	Desktop Engineer	0.36%
38	Administrator	0.35%
39	Administrative Assistant	0.34%
40	Information Security Analyst	0.33%
41	Infrastructure Analyst	0.32%
42	Field Technician	0.32%
43	Services Desk Technician	0.3%
44	Senior Systems Engineer	0.3%
45	Manager	0.28%
46	Quality Assurance Analyst	0.28%
47	Windows System Administrator	0.28%
48	Senior Technical Support Specialist	0.27%
49	Sales Associate	0.27%
50	Technical Specialist	0.26%
51	Systems Support Analyst	0.26%
52	Information Technology Project Manager	0.26%
53	Operations Manager	0.26%
54	Systems Support Specialist	0.26%
55	Junior Systems Administrator	0.26%
56	Lead Technician	0.25%
57	Data Analyst	0.25%
58	Specialist	0.24%
59	Technician Support Tier	0.24%
60	Owner/operator	0.24%
61	Desk Support Technician	0.24%
62	Technical Consultant	0.23%
63	Information Systems Administrator	0.23%
64	Engineer	0.22%
65	Information Technology Contractor	0.22%
66	Information Technology Director	0.22%
67	Desktop Support Consultant	0.22%
68	Project Coordinator	0.21%
69	Senior System Administrator	0.21%
70	Account Manager	0.2%
71	Software Engineer	0.2%
72	Software Support Technician	0.2%
73	Operations Analyst	0.2%
74	Senior Technologist	0.19%
75	Computer Operator	0.19%
76	Application Support Analyst	0.19%
77	Service Technician	0.18%
78	Senior Systems Analyst	0.18%
79	Senior Network Engineer	0.18%
80	Director Of Information	0.18%
81	Web Developer	0.18%
82	Supervisor	0.17%
83	Quality Assurance Engineer	0.17%
84	Senior Analyst	0.17%
85	Field Engineer	0.17%
86	Database Administrator	0.17%
87	Security Officer	0.17%
88	Customer Service Trainer	0.16%
89	Customer Support Specialist	0.16%
90	Technical Support Manager	0.16%
91	Desktop/network Support	0.16%
92	Systems Specialist	0.16%
93	Computer Consultant	0.15%
94	Computer Support Specialist	0.15%
95	Applications Analyst	0.15%
96	Service Manager	0.15%
97	Internship	0.15%
98	Technical Writer	0.15%
99	Help Desk Administrator	0.15%
100	System Technician	0.14%

Most Common Jobs For Former TECHNICAL SUPPORT SPECIALISTS

These are all good jobs, all of them either utilizing some skill that a technical support specialist would have or being a stepping stone to a different career.

Here’s the thing about these jobs though — they’re pretty much exactly what you’d expect a lot of former technical support specialists to do.

How We Determined the Best Jobs of Former TECHNICAL SUPPORT SPECIALISTS

Using resume information from our database of over 7 million resumes, we looked at all resumes that listed technical support specialist under their work history. Then we looked at which jobs showed up on their work histories following their stints as a technical support specialist, sorting them by their most frequent.

That’s how we made the initial ranked list.

To make our list of most interesting jobs, we looked through the ranked list to see if any positions:

Showed up in fewer than 1% of all new jobs
And, were not part of the 100 most common jobs in our database

Author

Chris Kolmar

Chris Kolmar is a co-founder of Zippia and the editor-in-chief of the Zippia career advice blog. He has hired over 50 people in his career, been hired five times, and wants to help you land your next job. His research has been featured on the New York Times, Thrillist, VOX, The Atlantic, and a host of local news. More recently, he's been quoted on USA Today, BusinessInsider, and CNBC.

Recent Job Searches

Explore All Jobs