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Find a Job You Really Want In
There are a wide variety of jobs out on the market that require some level of customer interaction. Whether you want to head into retail, sales, or a service job, you’ll often need to interact with clients frequently.
For introverts who may not enjoy this type of interaction or are naturally shy, a career in one of these fields might sound like a nightmare.
Luckily, there are a variety of jobs available that require absolutely no customer interaction. If a frustrated customer sounds like the last thing you’d want to deal with, then a job where that has zero chance of happening could be the right fit for you.
What Are Non-Customer Service Jobs?
Non-customer service jobs are roles where you don’t have to interact with customers directly as part of your responsibilities. In these positions, you’ll either work exclusively with your coworkers or perform your tasks independently.
While many people naturally think of customer service jobs when considering entry-level employment options, there are plenty of entry-level options out there for people who don’t want to deal with customers at all.
On the other end of the spectrum, some of the highest-paying and least stressful jobs on the market are also non-customer service jobs.
Not all non-customer jobs are entry-level jobs; many provide opportunities to learn and advance in your career without the worry of dealing with a disgruntled client.
19 Jobs That Require No Customer Interaction
If you’re ready to take the step of transitioning out of customer service, here are a few career ideas to consider:
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Statistician
Average Annual Salary: $80,000These professionals apply statistical methods and models to help solve real-world problems. For those who enjoy crunching numbers and analyzing data, considering a role as a statistician might be a great choice.
These types of jobs are typically in research facilities, either for the federal government or in private labs. You’ll be required to interact with other mathematicians and engineers, but much of the work is self-driven for a statistician.
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Transcriptionist
Average Annual Salary: $28,930Transcriptionists can come in various roles, but their essential job is to listen to audio or video recordings and transcribe them into the written word. Transcriptionists can have specialties such as medical or legal, or be tasked to translate from one language to another.
For those who are fast typists and don’t mind being at a computer for most of the day, transcription could be a great choice. There’s no interaction with the customer, and you have full control over when to pause, rewind, and log off. Another perk to this role is that you can accomplish it from the comfort of your own home.
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Writer
Average Annual Salary: $57,000Writers can vary widely from creative writing, copywriting, business writing, and more. Essentially, writers are responsible for getting words on a page in a cohesive way to tell a story.
They can be tapped for all types of content, from blog posts to whitepapers to advertisement copy. Writers typically work alone with minimal interaction with clients except over email.
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Paralegal
Average Annual Salary: $46,000Paralegals are tasked with performing tasks like legal and factual research, drafting court documents, organizing and maintaining files, proofreading documents, and more.
These responsibilities can be performed from an office and don’t require any interaction with clients. This is an ideal role for anyone who is detail-oriented and has an interest in law.
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Software Developer or engineer
Average Annual Salary: $80,000Working in the software development or engineering field is excellent for individuals who have a passion for programming. Engineers and developers have no interaction with clients and perform tasks as an internal team, typically from home or an office.
This allows individuals to do something they love from their own computers. They can leave the customer interactions and feedback to others in the company, such as product managers, project managers, and designers.
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Film or Video Editor
Average Annual Salary: $46,000Anyone interested in editing and formatting videos for public use might want to check out a career as an editor. Responsibilities include working in an editing bay and using a computer to chop and piece together film into a final product.
This job can be completed from a private studio or office with minimal customer or client interaction.
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Data Entry Clerk
Average Annual Salary: $28,000Data entry clerks typically work in an office and take company data and transfer it to a digital spreadsheet or document. For those who are organized, have good communication skills, and pay close attention to detail, this might be the job for you.
Customer service is non-existent in this job, and, for the most part, it’s relatively easy work.
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Average Annual Salary: $41,000
Blogging is more than just a job without customer interaction — it’s a career that offers as little human interaction as you want, alongside nearly limitless freedom to explore your passions.
Becoming a blogger isn’t something that happens over night. It takes consistent publishing, self-promotion through whatever channels are popular in your niche (LinkedIn, Reddit, etc.), and a real love and expertise of your field.
You probably won’t start making serious money for at least a year. But with commitment, you’ll not only have a project that can serve as your main source of income, but also a career that you’re passionate about and have complete ownership of.
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Average Annual Salary: $84,750
An actuary’s job is all about calculating uncertainty, risk, and mitigation. You’ll need to be well-versed in mathematics and an expert in statistical modeling to become an actuary. That’s why a bachelor’s degree is typically required; a master’s degree can unlock even greater earning potential.
Without the work of actuaries, the modern insurance industry couldn’t exist. It’s how we’re able to assess and analyze the financial costs associated with uncertain outcomes.
It’s definitely not a stress-free job, but you won’t every have to speak with an actual client. Your responsibilities will be entirely internal, and the important nautre of your work means that you’ll always be well compensated.
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Average Annual Salary: $28,000
When it comes to entry-level jobs that have nothing to do with customers, it’s hard to beat the job of warehouse worker. While it’s often physically demanding work, warehouse workers have the potential to grow into management and operations positions. Plus, you can break into this field without a college degree or trade certificate.
Working in a warehouse requires knowledge of safety protocol and the operation of machinery like forklifts, both of which are taught in pre-job training. Warehouse jobs are also among the most prevalent in the country, so it’s very easy to get started.
While starting pay not be super high, those with a good work ethic, a talent for leadership, and a mind for business can progress into other (equally non-customer related) jobs.
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Laboratory Technician
Average Annual Salary: $41,000A lab technician is typically confined to a laboratory in a private practice or hospital, for good reason. This means it’s a perfect job for someone who may not want to interact with clients.
You’ll be responsible for handling bodily fluids and conducting tests within the laboratory to assist physicians in diagnosing a patient. This can be rewarding work, without the need to interact with customers.
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Librarian
Average Annual Salary: $50,000Contrary to popular belief, librarians have very minimal customer interaction within the library. Their primary tasks involve them organizing, keeping records, and ordering new materials for the library. Customer interaction is typically handled by receptionists or customer service specialists within the library.
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Truck Driver
Average Annual Salary: $51,000Truck drivers are responsible for transporting goods from one place to another. This is traditionally a lonely job and requires an individual who truly doesn’t mind being alone for long periods.
You’ll need to obtain specific credentials to drive larger trucks, but it can be a great career choice with great pay and decent benefits.
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Delivery Driver
Average Annual Salary: $37,000Whether you deliver for a restaurant or companies like Amazon, UPS, or FedEx, a delivery driver has minimal interaction with clients. You’d be tasked with organizing packages, delivering packages to the correct address, and being a safe driver.
Similar to a truck driver, this job can be a little lonely, but there is no customer service required.
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Archivist
Average Annual Salary: $49,000Archivists are tasked with assigning a specific value to informative artifacts that can include letters, photographs, audio, video, or other documentation for cataloging.
These individuals may also be tasked with storing items or uploading them to archives online. There is no customer interaction for archivists, making this an ideal job for those looking to forego a job’s customer service aspect.
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Researcher
Average Annual Salary: $60,000Researchers can be used across a variety of different job types and industries. Typically, these individuals are tasked with reviewing scholarly work and historical documentations so that they can provide insight for particular projects or initiatives.
They might work in a university, on a company’s marketing or product development team, in private practices, or as part of a study. It’s expected that their research knowledge will help enhance the task at hand in some way. This can, of course, be done without customer interaction.
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Accountant
Average Annual Salary: $52,000Accountants who work in business finance departments will be tasked with performing a variety of different analytical tasks.
This position may require an individual to perform duties such as payroll information and payout, data entry, or assessment of their company’s financial standing for future decision making. This job requires interaction with colleagues, but not customers.
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Auditor
Average Annual Salary: $56,000An auditor also works in a company’s financial department, but they are specifically responsible for financial records. These individuals will help to surface areas where businesses can be more cost-efficient and help with tax preparation.
This individual may work closely with accountants in their departments, but they do not need to interact with customers.
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RD engineers
Average Annual Salary: $90,000Research and development engineers require no customer interaction. Their primary responsibilities include designing, testing, and improving their products in software, manufacturing, science, medical, and pharmaceutical industries. Similar to other jobs, this requires interaction internally, but not with clients outside of the company.
The Pros of Jobs Without Customer Interaction
At first glance, working a job without needing to interact with customers might sound somewhat lonely or boring, especially to seasoned pros. However, there are several benefits to working jobs where you don’t need to interact with customers regularly:
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Less stress. The stress of needing to keep up with your client or customer can wear on an individual. Often, you’ll have great clients who want to collaborate and take your advice.
However, you’ll inevitably run across the occasional lousy customer who might question every move you make, keep you up at all hours of the night, or make your job more difficult. That’s not to say that a job without customer service requirements won’t be stressful, but it will undoubtedly be a different type of stress.
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Less travel. Customer-facing jobs can require travel, especially if you are in sales or a service role. Typically, you’ll be required to travel to your customers to give presentations, finalize deals, provide support, and more.
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More flexibility. When dealing with an internal team, you will typically have a bit more flexibility than working with clients. Team members are more likely to be lenient if you have to miss a meeting, move a deadline, or reschedule an event.
When you work directly with clients, you’ll need to follow a schedule more strictly. Rescheduling events or meetings will be more difficult, especially if multiple clients or team members are involved.
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More focus. When you work a customer service job, multitasking is a must. You must be able to manage multiple clients at once, as well as various projects, deliverables, and deadlines.
You’ll still have deliverables and deadlines in a non-customer service role, but without the constant emails, phone calls, and pressure from clients, you’ll be able to put your head down and focus on your tasks at hand more easily.
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A chance to work remotely. Jobs that don’t require customer service may give you a chance to work at home. This would be a chance to save money on any expenses that going to an office might require.
- Demographic Based
- Interest Based
- Location Based
- Pay Based
- Requirement Based
Author
Caitlin Mazur is a freelance writer at Zippia. Caitlin is passionate about helping Zippia’s readers land the jobs of their dreams by offering content that discusses job-seeking advice based on experience and extensive research. Caitlin holds a degree in English from Saint Joseph’s University in Philadelphia, PA.
