How To Write A Medical Assistant Job Description (With Examples)

By Sky Ariella - Jun. 16, 2021
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Taking care of patients at a medical facility requires a combined effort from many different healthcare professionals. One of the crucial positions that work to support physicians and nurses in healthcare settings is a medical assistant. Medical assistants are in high demand because they are trained to perform both administrative tasks and clinical requirements.

The position acts as the glue that holds together both the office and medical sectors of a healthcare clinic or hospital. Since a medical assistant’s responsibilities allow these facilities to function smoothly, it’s important to scan for required qualifications and skills in applicants during the hiring phase, which starts by writing an accurate job description.

What Does a Medical Assistant Do?

Being a medical assistant is a multi-faceted role that handles varying administrative and clinical tasks at hospitals for doctor’s offices and other healthcare clinics. It’s often the most direct career path that a candidate can take to enter the medical field.

Since the role is so diverse in its responsibilities, the tasks that a medical assistant does throughout the day can be dramatically different from one another.

Some examples of a medical assistant’s typical duties include:

  • Greeting patients as they arrive

  • Adding updates to patient records

  • Scheduling appointments

  • Filing paperwork for insurance purposes

  • Preparing patients for an examination

  • Assisting the physician during check-ups

  • Conducting basic medical tests

  • Drawing blood

  • Working with medical equipment such as x-rays

These responsibilities are a crucial part of providing adequate medical care.

4 Steps for a Medical Assistant Job Description

When a medical assistant position opens up within a healthcare facility, there’s a process that goes into finding the best candidate to fill the role. This process begins by creating a direct and informative medical assistant job description. Below are four steps for constructing a comprehensive job description for a medical assistant position.

  1. Introducing the company. Candidates want to get to know a company early on in the hiring process.

    It helps applicants envision the type of environment the company has and decide whether this is the right place for them before applying. This reduces the number of unfitting applicants that will apply for the job.

    When introducing a hiring company, describe the organization in a positive light. Don’t stretch the truth about the facility’s characteristics, but include details that entice qualified applicants into applying. The best way to format this information is by including quantifiable information about the facility, such as awards won or statistics.

  2. Addressing the role’s responsibilities. Once the facility that’s hiring has been properly introduced, the next piece to tackle in a medical assistant job description is the role’s responsibilities.

    This means divulging the details of common tasks that being a medical assistant in this particular clinic entails. This information is usually provided in list format to make it more digestible.

    Common responsibilities of a medical assistant include:

    • Answering incoming phone calls and answering questions when needed

    • Creating a schedule for appointments

    • Conversing with patients

    • Managing billing information

    • Bookkeeping

    • Sterilizing medical equipment

    • Assisting with medication administration

    • Authorizing prescription refills

  3. Mentioning the required qualifications. Becoming a medical assistant requires a few qualifications that applicants must fulfill. This position usually includes some level of education, certifications, and experience in the field.

    It’s important to list these clearly on a medical assistant job description because it clues applicants into whether they are qualified to submit their applications. This saves the facility a lot of time going through application materials for candidates who won’t be experienced enough to handle the position.

    A job description’s requirements can also include abilities that an ideal candidate should demonstrate, such as communication or interpersonal skills.

    Some commonly required qualifications for medical assistants include:

  4. Including other important details. The last piece of a medical assistant job description is writing the important closing details. These are any relevant aspects of the job that aren’t responsibilities or qualifications.

    Common topics to include in the other information section of a medical assistant job description include:

    • Details about the position’s salary

    • What’s included in the benefits package

    • Equal opportunity employer status

    • Work environment description

    • Required schedule or shifts

    Be brief when outlining this information because it can always be restarted during an interview.

An Example of a Medical Assistant Job Description

The HealthyChoices Urgent Care facility is committed to providing honest and comprehensive service to patients in the Los Angeles area. Our goal is to uphold our clinic’s core values of integrity, compassion, and diligence with every person who walks through the door.

Currently, HealthyChoices is seeking experienced and dedicated applicants for five open medical assistant positions to support our team.

The Position’s Responsibilities:

This is a fast-paced role in an emergency unit. The typical responsibilities of a medical assistant with HealthyChoices Urgent Care include:

  • Greeting patients and escorting them to the proper exam room

  • Gathering patient history accurately and measuring their vital signs

  • Assisting physicians in administrative procedures

  • Scheduling tests, treatments, and additional appointments

  • Providing instructions to patients as directed by a doctor or nursing staff

  • Screening telephone calls and forwarding them to the proper location

  • Maintaining proper patient confidentiality

  • Following medical precautions and HIPAA standards

  • Attending required team meetings as requested

The Position’s Requirements:
Education: High School Diploma and a diploma from an accredited medical assistant program. Having an MA certification is a plus but not required.

Experience: At least 2+ years in an administrative position. Previous experience in a medical facility is a plus but not required.

Skills: Excellent written and verbal communication are required. We’re looking for a candidate who coordinates effectively with other medical team members and handles stress well.

Additional Information About the Position:
Benefits:

  • Health, life, vision, dental and disability insurance

  • A 401(k) with an annual matching program

  • Stock purchasing options with discounts

  • Tuition reimbursement

  • Paid holiday time-off

Schedule: This is a full-time position with overtime and overnights required. Candidates must be available to work overnights at least seven times per month.

Compensation: The starting salary for this position is $30,000-$40,000, depending on experience.

Equal Opportunity Employer: HealthyChoices Urgent Care will give every qualified applicant equal consideration without regard to race, religion, disability status, veteran status, gender, etc.

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Author

Sky Ariella

Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.

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